Frequently asked questions(FAQ)


General is your choicest online training website where you can UpSkill yourself and advance your course in career, business, and academic pursuit is simply the best online learning platform in Africa!

Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication. 

A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.

That is simply what offers you!

We do offer free and premium courses. 

All customers receive access to start-up guides, resource materials links, community forums, and help desk via the Support centre. Please see our Support Policy for additional details.

We offer 24/5 support primarily via  WhatsApp, forums, and email, which we have found to be the most efficient means for both our customers and our support staff.

By default, all web pages are served using HTTPS. . All personal passwords are encrypted. Our e-commerce integration is PCI compliant, and financial data never even touches our servers.

 All access to files, such as images and videos, are via URLs that are individually encrypted for each user to prevent unauthorized sharing of resources. Our database is encrypted at rest.

No! Most of the courses here are from third-party instructors. Of course, some, if not all, are copyrighted. We do not support the abuse of copyrights.